Introduction to the kis91 Privacy Policy
KIS91 is fully committed to protecting the personal data of all members and visitors to our platform. As an online entertainment platform operating in Malaysia, we comply with the Personal Data Protection Act 2010 (PDPA) and the highest international standards for privacy and information security.
This Privacy Policy applies to all information you provide to us when registering an account, using our services, contacting our support team, or browsing the KIS91 website. By using our platform, you agree to the terms set out in this policy.
This Privacy Policy may be updated from time to time. Any significant changes will be communicated to you via your registered email or an in-platform notice. The latest update date is always displayed at the top of this page.
If you have any questions about how we manage your data, the KIS91 support team is available via 24/7 live chat or email at [email protected]. We do not sell, transfer, or disclose your personal data to any third party for marketing purposes without your consent.
Kis91 Privacy Commitment
Six key pillars that ensure your personal data remains safe and protected with kis91 at all times.
High-Level Encryption
All data transmitted between your device and kis91 servers is protected by 256-bit SSL encryption. Sensitive information such as passwords is stored in hashed form and cannot be read by anyone.
Strict Access Controls
Only authorized personnel may access member personal data, and only for legitimate operational purposes. All access is logged and continuously monitored by our security team.
Secure Data Storage
Your personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems. Data backups are performed regularly to ensure service continuity and the security of your information.
No Sharing Without Consent
KIS91 will not sell or rent your personal data to any third party for marketing purposes. Your data is only shared with parties required to deliver our services to you.
Malaysia PDPA Compliance
All data handling practices at kis91 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We stay current with privacy-related legislative changes to ensure the best protection for our members.
Full Control in Your Hands
You have the right to access, correct, or request deletion of your personal data at any time. The KIS91 account panel allows you to manage your privacy settings easily and transparently.
KIS91 collects several categories of personal information for different purposes, depending on how you interact with our platform. This data collection is necessary to ensure we can deliver a safe, efficient, and high-quality service to every member.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID card/passport number | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, important notices |
| Financial Data | Bank account number, deposit and withdrawal records | Payment processing, AML |
| Technical Data | IP address, device type, web browser, cookies | Security, platform optimisation |
| Usage Data | Gaming records, betting history, session duration | Responsible gaming, support |
We only collect data that is genuinely necessary for the stated purposes. You are not required to provide all information, but some services may be unavailable if essential details are not completed, particularly for the identity verification (KYC) process required by law.
Every piece of information we collect is used for a clear and lawful purpose. kis91 does not use your personal data for any purpose unrelated to delivering our services. Below are the primary purposes for which your data is used:
- Verify your identity during registration and withdrawal processing.
- Process deposits and withdrawals safely and accurately to your account.
- Send important notices related to your account, security, and platform updates.
- Detect and prevent fraudulent activity, money laundering, and platform abuse.
- Monitor gameplay patterns for responsible gaming and member protection purposes.
- Improve user experience and personalise relevant content for you.
- Comply with legal obligations and regulations applicable to the kis91 platform.
- Sell or rent your personal data to advertisers or third parties for marketing.
- Use your data for automated decisions that have a negative impact without human review.
KIS91 may share your personal information with selected third parties in certain situations. Any data sharing is carried out on the basis of legitimate business need and with appropriate safeguards in place. Third parties that may receive your data include:
Payment Service Providers – Approved payment processors require certain financial data to securely verify and process your deposit and withdrawal transactions.
Regulatory Authorities – kis91 is legally required to disclose certain information to the relevant authorities when required, including for financial crime investigations.
Technology & Infrastructure Providers – Cloud and hosting service providers that store your data are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
All third parties working with kis91 are required to meet data protection standards equal to or higher than our own. We will not share your data with any party that cannot demonstrate compliance with applicable privacy requirements.
KIS91 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you when you return to the platform, maintain your login session, and understand how you use our website.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functionality, including secure login and navigation | Session / 30 days |
| Performance Cookies | Collect anonymous data on how visitors use the site for improvement purposes. | 12 months |
| Preference Cookies | Remember your preferences such as language, display settings, and region. | 12 months |
| Security Cookies | Help detect unusual activity and protect your account from unauthorised access. | Session |
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the KIS91 platform and your gaming experience. Essential cookies cannot be fully disabled as they are required for the security of your account.
Your personal data is stored on secure servers located in trusted data centers. KIS91 ensures all data is protected by comprehensive physical and digital security controls, including data-at-rest encryption, role-based access controls, and complete audit logs.
The data retention period depends on the type of information and applicable legal requirements. Generally, personal data is retained for as long as your account remains active. After account closure, financial data and transaction records are retained for seven (7) years for financial and tax regulatory compliance purposes. Technical and usage data is typically deleted within two years.
In some situations, your data may be transferred to servers located outside Malaysia for backup or technical processing purposes. Any cross-border data transfer is carried out with safeguards that meet PDPA requirements and appropriate data protection agreements.
KIS91 implements multiple layers of security to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure is continuously updated to address the latest cyber threats.
- 256-bit SSL/TLS encryption for all data transmitted between your device and our platform.
- Two-factor authentication (2FA) is available and strongly encouraged for all member accounts.
- Intrusion detection system (IDS) and layered firewall to protect server infrastructure.
- Regular security testing by independent security experts (penetration testing).
- Mandatory data security training for all staff who handle personal information.
- Tested incident response procedures to address any data breach swiftly.
While we do our best to protect your data, no security system can guarantee 100% absolute protection. You are also responsible for keeping your password and login credentials confidential. Please contact us immediately if you suspect any suspicious activity on your account.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have various rights regarding your personal data. kis91 respects and facilitates the exercise of these rights. Below is a summary of your key rights:
Right of Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
You have the right to request correction of data that is inaccurate, incomplete or outdated.
Right to Erasure
Under certain circumstances, you may request deletion of your personal data.
Right to Object
You may object to the processing of your data for specific purposes such as direct marketing.
Right to Data Portability
You may request your data in a machine-readable format for transfer.
Right to Restriction
You may request a restriction on data processing while an investigation into a complaint is pending.
To exercise any of the above rights, please contact our privacy team via email at [email protected], stating the type of request and your account information. We will process your request within 21 working days from the date of receipt.
The kis91 platform is exclusively for adults aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18. All account registrations go through a strict age verification process as part of our KYC procedures.
If we discover that we have inadvertently collected personal data of an individual under the age of 18, we will take immediate action to delete that information and close the relevant account. Parents or guardians who believe their child has registered on our platform should contact our support team immediately.
KIS91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data protection improvements. The latest update date is always displayed at the top of this page.
For significant changes that affect how we use your data, we will notify you via an in-platform notice or registered email at least 30 days before the changes take effect. Your continued use of the kis91 platform after the effective date of such changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically to ensure you are always informed about how we protect your information. A version history of the Privacy Policy is available upon request through our support team.